Real Life Market Ts&Cs

STALLHOLDERS:

• Your place at the makers market isn’t confirmed until we receive payment from you. No exceptions.

• Once we have received payment from you, your place at the market is non-refundable and non-exchangeable and final. You cannot switch places into a different market date. Absolutely no exceptions.

• If you miss or forfeit your spot at the market for any reason, including COVID-19, sickness, weather conditions, or missed transport, we are not able to offer a replacement spot at another market date.

• To take part in our market your business must be fully insured. We will require proof of your insurance in order to be able to take part in the market. If you fail to show us valid insurance you will forfeit your place at the market without refund.

• Booking a place at our market includes the use of one table, and one table only, which we can supply. We are not able to accommodate any additional equipment. We reserve the right to ask you to move any additional equipment. If you would rather have a rail instead of a table, it needs to be no bigger than 140cm and needs to be agreed by us first. We cannot supply rails, so if you want a rail you’ll need to bring your own.

• While we try our best to ensure all tables are the same size at the market, we cannot guarantee this. As we hire the tables there will be a variety of sizes available on the day which will vary. Most are around 70cm x 140cm but please check the pack of info we have sent you which will have more specific info in it about table size.

• We take no responsibility for any equipment we supply to any stallholder during market day; all equipment including tables need to be checked over by the stallholder before they are used. If a stallholder has any safety concerns about any of the equipment supplied these need to be raised immediately, on market day.

• The safety of everyone at our events is of the upmost importance. Because of the busy nature of our events, and the amount of heavy equipment around, is it not possible for you to have a baby, child or dog with you at your market stall or at any time during set up or pack down.

• Any assistant you bring with you on market day must be over 18, including for set up and pack down.

• Please do not bring any more than one other person with you to man your market stall. There is not enough space to accommodate more than two people per market stall.

• We take no responsibility for any loss or damage to your stock on the day of the market, including damage, theft or stock loss caused by customers or equipment. Any claims need to be made through your own insurance.

• We cannot guarantee internet access at every single venue we host markets at, so please make sure you have the ability to hot spot from your phone or device if you need internet access.

• The market is likely to have food and beverage vendors, as well as a range of other products that may include allergens or ingredients that could cause an allergic reaction. As an attendee of the market it is your responsibility to alert us and stallholders to any allergies you have, and to take the necessary precautions to keep yourself safe.

• As a vendor taking part in one of our markets, it is your responsibility to alert all customers to any potential allergens your products may include before you serve them. It is your responsibility to ensure you have any allergens clearly labelled at your stall, to ask customers if they have any allergies before you serve them, and to have a list of allergens in products available on market day.

• All food and beverage providers will need to supply us with proof of their 4* (or above) Food Hygiene Rating from the Food Standards Agency in order to take part in the event. If you do not supply this to us ahead of the event, you will forfeit your place at the market without refund. We are only able to work with food brands who have a current 4* rating or above.

• When taking part in our market, you will be invited to join our Sales Power Hour. We can send out a recording of the SPH if you aren’t able to attend live. We take no responsibility if you miss vital information about the market as a result of not attending, reading or watching back the SPH.

• We will communicate everything to you via email, using the email address you have contacted us on. We take no responsibility for emails that go into Junk, or emails that are missed. It is your responsibility to ensure you’ve received communications from us, to read them thoroughly, and to contact us if you haven’t received them.

• In the unlikely event that we have to cancel the market, we will notify you as soon as possible using the contact details you provide to us. We take no responsibility for any loss you incur as a result of the market being cancelled. We reserve the right to cancel a market for any reason we deem necessary. If the market has to be cancelled, we will reorganise the market for a future date.

• By taking part in our market, you take full responsibility for ensuring your products adhere to any legal requirements that may apply. We reserve the right to revoke your place at the market immediately, without refund, if we believe your products do not adhere to these legal requirements.

• In applying for the market, you take full responsibility for ensuring your products are not plagiarised from a third party. We reserve the right to revoke your place at the market immediately, without refund, if we believe it is.

• All stallholders must ensure they are complying with current COVID-19 restrictions and guidelines.

• Table layout of the market will be planned and determined by us and is non-negotiable.

• We do not supply any payment terminals. If you wish to accept card, you’ll need to supply your own payment terminal. We cannot guarantee every venue has Wifi so you need to be able to hotspot from your phone or have your own internet connection.

• We reserve the right to book any brand of our choosing at any event. We try to ensure that brands have a different product offering and aesthetic, but take no responsibility if similarities arise. We do not control or check the products that each stallholder makes and sells.

• If you act inappropriately or disrespectfully towards us, other market stallholders, or customers, we reserve the right to revoke your place at the market immediately, without refund.

• When you supply content to us, you promise that you own or have the right to use such content in this manner and that this does not infringe any third party intellectual property rights. We reserve the right to remove any infringing, or potentially infringing, content immediately.

• If you do not arrive with enough time to set up your stall before the market opens, we may not be able to accommodate you and reserve the right to turn you away.

• We understand you may need to hold stock to replenish your market stall on the day, but it’s imperative that this stock fits neatly under your table and does not post a trip hazard. If it does we will need to ask you to move it.

• We cannot guarantee parking to any stallholder on the day of the market.

• You cannot fix anything to the wall behind or around your market stall. If you cause any damage to the area surrounding your market stall including any damage to the walls, you will need to pay for it to be repaired.

• You must leave your market stall clean and tidy, in the same condition you receive it, by the agreed time on the day of the market. This includes disposing of your own rubbish, which you may need to take away with you.

• Taking part in a market does not guarantee you a place at one of our future markets. For each market you wish to take part in, you’ll need to complete and submit a separate application, to be approved by us.

• We may take videos and photographs at the market to post across our social media and website.

• Our markets are dog friendly, so it is likely there will be dogs in attendance.

CUSTOMERS:

• We do not review stallholders’ products and we are not involved in the actual transaction between buyers and sellers. At no point do we have possession of anything advertised or sold through the market. We have no control over and do not guarantee: the quality, safety or legality of items advertised, the truth or accuracy of products, the ability of sellers to sell items, the ability of buyers to pay for items, that a buyer or seller will actually complete a transaction or return an item.

• If you buy something from the market you are not happy with, all issues need to be raised directly with the seller; Salad Days takes no responsibility for any products, food or beverages sold at the market.

• We may take videos and photographs at the market to post across our social media and website.

• Our markets are dog friendly, so it is likely there will be dogs in attendance.

• If you act inappropriately or disrespectfully towards us, market stallholders, or customers, we reserve the right to ask you to leave the market.

• The market is likely to have food and beverage vendors, as well as a range of other products that may include allergens or ingredients that could cause an allergic reaction. As an attendee of the market it is your responsibility to alert us and stallholders to any allergies you have, and to take the necessary precautions to keep yourself safe. All food vendors use kitchens that come into contact with a number of allergens, so please check with them directly before ordering or consuming any food or drinks on site.

• Please note many of our events happen at venues with heavy and large equipment, alcohol, and dogs, and so may not be suitable for babies and young children.